Privacy Policy

Effective Date: 15/05/2026

Hashim Marble Art (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of visitors, customers, and users of our website, https://www.hashimmarble.com. This Privacy Policy explains how information is collected, used, stored, and shared when you use our website, browse our products and services, contact us, or make a purchase.

Our website showcases and sells marble inlay, carving, flooring products, and related services. The website is built using WordPress, Elementor Page Builder, and WooCommerce, and may also include WhatsApp chat features and social media integrations such as Instagram and Facebook content display. WooCommerce-based integrations can also connect store activity with Facebook, Instagram, and WhatsApp depending on configuration. [web:18][web:16]

1. Information We Collect

We may collect the following types of information:

  • Personal information such as your name, mobile number, email address, billing address, shipping address, city, state, postal code, and country when you place an order, submit an inquiry, or contact us.
  • Order and transaction information such as purchased items, quotation requests, order details, payment-related status, and delivery information submitted through WooCommerce.
  • Communication information when you contact us through forms, email, phone, or WhatsApp chat integration.
  • Technical and usage information such as IP address, browser type, device type, referral source, pages visited, time spent on pages, and basic analytics or cookie data.
  • Social interaction data that may be collected through embedded Instagram or Facebook feeds, plugins, pixels, or similar integrations if active on the website. Meta for WooCommerce can connect a WooCommerce store with Facebook, Instagram, and WhatsApp and may also support pixel-based measurement depending on setup. [web:18][web:16]

2. How We Use Your Information

We may use the collected information for the following purposes:

  • To provide information about our marble inlay, carving, flooring products, and related services.
  • To process orders, quotations, shipping, delivery, and customer support requests.
  • To communicate with you regarding inquiries, purchases, updates, and service-related matters.
  • To improve website performance, user experience, product presentation, and customer engagement.
  • To display relevant content, respond through WhatsApp, and manage social media or marketing integrations where applicable.
  • To comply with legal obligations and protect the security and integrity of the website and business operations. Indian guidance on website privacy policies expects businesses to disclose the purpose of use of collected information. [page:1]

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and related technologies through WordPress, WooCommerce, analytics tools, social media plugins, and chat integrations to improve functionality and understand how visitors use the site. These technologies may remember preferences, support shopping cart functionality, measure engagement, and help display embedded or connected content from third-party services. [web:18][web:16]

You can control or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled. [page:1]

4. Payment and Sensitive Data

Orders placed through WooCommerce may involve the collection of billing and transaction-related information needed to complete purchases and fulfill orders. Under Indian privacy guidance, financial information such as bank account or card information is treated as sensitive personal data, and businesses handling such information are expected to use reasonable security practices and procedures. [page:1]

Hashim Marble Art does not intend to store full payment card details on its own servers unless specifically stated through a secure payment arrangement. Where payments are processed by third-party gateways or banking partners, such processing is subject to the privacy and security practices of those providers. [page:1]

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only where necessary with service providers and business partners such as:

  • WooCommerce-related service providers or order-processing tools.
  • Delivery, courier, transport, or logistics partners.
  • Payment gateway or payment processing partners.
  • Hosting, maintenance, security, analytics, and website support providers.
  • WhatsApp, Instagram, Facebook, or related Meta services when you interact with those connected features.
  • Government authorities, regulators, courts, or law-enforcement agencies if required by applicable law. Indian guidance specifically expects a privacy policy to describe to whom and how information may be disclosed. [page:1]

6. Social Media and Third-Party Services

Our website may display Instagram posts, Facebook content, social links, or other third-party embedded features. When you interact with such content, those third-party platforms may collect information in accordance with their own privacy policies and cookie practices. Meta for WooCommerce documentation states that WooCommerce stores can be connected to Facebook, Instagram, and WhatsApp for store discovery, advertising, measurement, and related commerce functions. [web:18][web:16]

Our website may also include a WhatsApp chat feature to help visitors contact us directly. When you choose to message through WhatsApp, your interaction will also be governed by WhatsApp’s own terms and privacy practices. [web:20][web:18]

7. Data Security

Reasonable security practices and procedures are used to protect personal information from unauthorized access, misuse, alteration, or disclosure. Indian privacy guidance requires businesses handling personal information, especially sensitive personal data, to follow reasonable security practices and procedures. [page:1]

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed. [page:1]

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, record keeping, legal compliance, dispute resolution, and business operations. [page:1]

9. Your Choices

You may choose not to provide certain information, although doing so may limit access to some website features, quotations, ordering functions, or support services. Indian guidance notes that where sensitive information is requested, users should have the option not to provide it, though related services may then be unavailable. [page:1]

If you would like to review, update, or request deletion of your personal information, you may contact us using the details provided below.

10. Third-Party Links

The website may contain links to external websites, social media pages, or third-party tools. We are not responsible for the privacy practices, content, or policies of third-party websites or services. [web:18]

11. Children’s Privacy

This website is not intended for children, and personal information is not knowingly collected from children through the website. If any such information is found to have been submitted, reasonable steps may be taken to delete it.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal, technical, operational, or business changes. Any updated version will be posted on this page with a revised effective date. [page:1]

13. Grievance Officer / Contact Details

In accordance with applicable Indian information technology and privacy-related requirements, website operators are expected to publish grievance contact details on the website. [page:1]

For any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Business Name: Hashim Marble Art
Website: https://www.hashimmarble.com
Business Address: Palara Road, Gali no. 5, Makrana
Email: @admin admin@hashimmarble.com
Phone / WhatsApp: +91-6375116757
Grievance Officer: CHAND GESAWAT

The Grievance Officer will aim to respond within a reasonable time in accordance with applicable requirements. Indian guidance notes that grievance officer details should be published on the website and that complaints relating to privacy or user information should be addressed within 30 days. [page:1]